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Auto insurers providing ‘Shelter-in-Place’ paybacks to customers amid COVID-19 pandemic – Chron


Car insurers like Allstate, Geico, State Farm, and Farmers are issuing refunds or policy discounts to its auto customers during April and May.

Amid the spread of COVID-19 and stay-at-home orders, many are driving less as they work from home. Auto insurers are stepping up to provide relief to its customers amid the pandemic.

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Allstate sent out a notice to customers that they would be issuing refunds. “We are announcing the Allstate Shelter-in-Place Payback of more than $600 million in April and May for our auto insurance customers.”

“Like a good neighbor, State Farm is there” couldn’t ring truer for customers receiving policy discounts as part of the company’s “Good Neighbor Relief Program.”

“On average, State Farm Mutual auto customers can expect to receive a credit of about 25 percent of premium for the time period March 20 through May 31,” said its website.

Farmers and 21st Century announced they would issue customers a 25 percent reduction for April policies.

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“We at Farmers Insurance have been mindful of the Coronavirus (COVID-19) and continue to monitor the situation closely. We know that many of our customers may be facing financial challenges during this time and we want to help,” said their CEO Jeff Dailey.

Geico said it would issue a 15 percent credit to its customers for their next full policy term.

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